Support

Our business is to help our clients manage and protect their data. Our customers value the outstanding support they receive from EAGLE. Our engineers are trained and certified to offer support for all the solutions we offer.The longevity we’ve enjoyed in the storage arena is largely due to our outstanding product support team. Some of the support services we offer include:

24 x 7 x 365

Toll-free telephone support, any time. All calls are answered by experienced engineers. After hours support calls are normally returned in fifteen minutes.

 

Single point of contact

No matter what your storage support issue, EAGLE can help you solve your problem, without getting the runaround.

 

escalated status for Vendor support

When necessary, the EAGLE support team applies additional resources to resolving vendors’ support requests as quickly as possible.

Access Eagle Support


Telephone

800.477.5432

After hours, you’ll be guided through an automated system, and a Support Technician will return your call quickly.


Online

EAGLE’s engineers can trouble shoot problems interactively. Click here to contact one of the team.


Email

Click This email address is being protected from spambots. You need JavaScript enabled to view it. to email the EAGLE support team.

 
 
Get Support

 
1. Click the Download TeamViewer icon to download and install the TeamViewer client.

Download TeamViewer Full version Download TeamViewer

 


     2. If you are not already working with a support technician, you may fill out the form below so that we may get back with you.

Once the form has been submitted, do not close TeamViewer as it will cause a new password to be generated.

*First Name: *Last Name:
*Company: *Email:
*Telephone: *Product needing support:
*TeamViewer ID:
(without spaces)
*TeamViewer Password:
Problem:


     3. For immediate assistance please call our support hotline at 800.477.5432.

 

     4. Let the technician know the name of the product you need help with, as well as your TeamViewer ID and password.

 


 If you are looking for assistance with dental software, please visit www.eaglesoft.net, call 800.294.8504, or click here to visit their live help line. EAGLE Software, Inc. and its affiliated domains are not associated with Patterson Dental products.



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