Our business is to help our clients manage
and protect their data.
Our customers value the outstanding support they receive from
EAGLE. Our engineers are trained and certified to offer support
for all the solutions we offer.The longevity we've enjoyed in
the storage arena is largely due to our outstanding product support
team. Some of the support services we offer include:
- 24x7x365, toll-free telephone support. All calls are answered
by experienced engineers. After hours support calls are normally
returned in fifteen minutes.
- Single point of contact for all your storage support needs
- Escalated status for vendor support
Multiple ways to reach EAGLE Support:
During Business Hours contact EAGLE
Support at 800-477-5432.
To place a support call after hours, just dial EAGLE's toll-free
number, 800-477-5432, and follow the automated system to
leave a message. Our system will page a Support Technician
who will quickly return your call.
EAGLE's engineers can control a customer's
desktop and help expedite support via a web browser. This
service allows EAGLE engineers to see what is happening
in real-time, and trouble shoot problems interactively.
To access online support, please contact an EAGLE support
engineer and JOIN
THE SUPPORT QUEUE HERE.
Support Via Email
You can reach EAGLE support staff
via email at email@example.com